As every piece of Euca Nectar‘s product and calligraphy works are customise and specifically made for you, and we hope our customers would appreciate how unique that every letters and strokes are like us. All sales are non-refundable or non-returnable. We would do our very best to ensure adequate exchange of ideas and confirmation is done during the creation process with our customers.
Unless you received the wrong or defective product, we sincerely apologise for the inconvenient cause and please notify us within 7 days of purchase, we will do our best to ship a brand new product for you. To ensure the parcel is eligible for return, the product must remain its original packing with product unused.
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